Privacy Policy
Effective Date: January 1, 2025
1. Introduction
Welcome to FreeDutyStep. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. We are committed to maintaining the confidentiality of your data and ensuring compliance with applicable regulations, including the General Data Protection Regulation (GDPR).
2. Who We Are
FreeDutyStep is a tax-free support service operating under Business ID S9380577A, headquartered at 10 Bayfront Avenue, Marina Bay Sands, Singapore 018956. You can reach us by phone at +6586159252 or via our contact form.
3. Information We Collect
- Personal Identifiers: name, email address, phone number, postal address.
- Usage Data: pages visited, time spent on pages, technical log information.
- Cookies and Tracking Data: unique identifiers stored on your device to enhance your experience.
4. How We Use Your Information
We use your data to:
- Deliver and improve our tax-free support services.
- Respond to your inquiries and requests.
- Maintain and optimize website performance and security.
- Fulfill legal and regulatory requirements.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Disclosure of Your Information
We do not sell or rent your personal data. We may share information with:
- Service providers who assist with website hosting, analytics, and support.
- Legal or governmental authorities when required by law.
- Professional advisors under confidentiality obligations.
7. Data Protection (GDPR)
If you are located in the European Economic Area, you have the following rights under the GDPR:
- Right of Access: You can request a copy of your personal data.
- Right to Rectification: You can request corrections to inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your data when there is no overriding legal requirement to retain it.
- Right to Restrict Processing: You can limit how we use your personal data.
- Right to Data Portability: You can receive your data in a structured, commonly used format.
- Right to Object: You can object to certain processing activities.
To exercise any of these rights, please contact us at +6586159252 or via our contact form. We will respond within the timeframe required by law.
8. Cookies and Tracking
FreeDutyStep uses cookies to enhance user experience and gather anonymous usage statistics. You may configure your browser to refuse cookies, but this may affect your ability to access certain features.
- Essential Cookies: Required for basic site functionality and security.
- Performance Cookies: Collect anonymous data on page visits and site performance.
- Functional Cookies: Remember your preferences such as language settings.
9. Third-Party Links
Our site may contain links to third-party websites. FreeDutyStep is not responsible for their privacy practices. We recommend reviewing their privacy policies separately.
10. Security Measures
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
11. International Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, including Singapore, where privacy laws may differ. We ensure adequate protections are in place for such transfers.
12. Updates to This Policy
We may update this Privacy Policy from time to time. We will post the revised version with a new effective date. Continued use of our services after modifications constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns regarding this policy, please contact us:
FreeDutyStep10 Bayfront Avenue, Marina Bay Sands
Singapore 018956
Business ID: S9380577A
Phone: +6586159252